Legal

Privacy Policy

PickForge runs your warehouse picking and packing — and stores zero customer personal data while doing it.

Last updated: August 16, 2026

ZERO-PII STORAGE

Summary

PickForge is a Shopify app for warehouse scan-and-pack: scan a courier label, verify each item against the order, and fulfill with tracking. To do this it reads orders and products through the Shopify Admin API — but it never persists customer personal data. The locally cached copy of an order contains only the order id/number, its line items (SKU, quantity, title, image, barcode), tracking numbers and statuses.

Data we store

Warehouse order cache

Order number, line items (SKU/qty/title/image/barcode), tracking numbers, fulfillment status, pick progress. No names, addresses, emails or phone numbers — those fields are discarded on ingest.

Warehouse setup

Shelf locations and their contents, and staff members (a display name + a hashed PIN — no contact details required).

Activity log

Scan/pick/pack events (which staff PIN did what, when) — operational audit only.

Billing & diagnostics

Your plan status from Shopify Billing, webhook receipts, job logs and anonymous performance vitals.

Data we do NOT store

Customer names, shipping/billing addresses, emails, phone numbers, payment information, notes, or any other personally identifiable customer data. GDPR customer data-request/redact webhooks are answered truthfully: there is nothing stored to return or erase.

Sharing, retention, deletion

  • We do not sell or share your data with third parties. Data lives in our EU-hosted database, encrypted in transit and (for access tokens) at rest.
  • On uninstall, your access token and sessions are deleted immediately; all remaining shop data is purged on Shopify's shop-redact webhook (~48h later).
  • You can request earlier deletion any time at carcucatalin@gmail.com.

Contact

Questions about this policy or your data: carcucatalin@gmail.com.